Our terms, in plain language.

01

Scope of application

These terms apply to every offer and agreement between ALHAN Groep B.V. and the client. We expressly reject the client’s purchasing conditions unless we have accepted them in writing beforehand.

02

Quotations and formation of the agreement

Quotations are valid for thirty days and without obligation unless stated otherwise. An agreement is formed by written order confirmation or by our starting the work with the client’s consent. Obvious calculation or typing errors are not binding on us.

03

Making workers available

The following applies to temporary agency work, secondment and self-employed contractor placement.

• The client provides management and supervision on the shop floor and is responsible for a safe workplace under the Dutch Working Conditions Act.
• The client checks the hours worked and approves or rejects the weekly timesheet within five working days; if no response follows, the submission is deemed approved.
• A worker is replaced in consultation and with equivalent qualifications.
• The client provides personal protective equipment specific to the site.

04

Contracted work

For fixed-price work, the description in the order confirmation constitutes the full scope. Additional work is carried out only after written instruction and at the agreed rates. Unforeseen ground conditions, cables and pipes that were not indicated, and delays caused by third parties are not at ALHAN’s risk.

05

Rates, invoicing and payment

Rates are exclusive of VAT and apply per hour worked or per agreed unit.

• We invoice weekly on the basis of approved hours, or according to the payment schedule for contracted work.
• The payment term is thirty days from the invoice date, unless agreed otherwise.
• If the term is exceeded, statutory commercial interest is payable, plus extrajudicial collection costs.
• Set-off or suspension by the client is not permitted.

06

Blocked (G) account and hirer’s liability

Where labour is made available, the client may pay the payroll-tax component into our blocked (G) account. We are NEN 4400-1 certified and listed in the register of the Dutch Labour Standards Foundation (SNA); on request we provide a quarterly tax authority payment-conduct statement.

07

Safety and certification

Our people work in accordance with VCA and the client’s safety rules. For work on or alongside the railway, the infrastructure manager’s requirements apply in addition. If we identify an unsafe situation we may stop the work without incurring liability for damages.

08

Taking on our staff

If the client directly employs a worker supplied by us within six months of the end of the placement, a transfer fee is payable. The amount is stated in the order confirmation.

09

Liability

Our liability is limited to the amount our insurer pays out in the case concerned. If the insurer does not pay out, liability is limited to the invoice value of the assignment over the last three months. We are not liable for consequential loss, lost profit or standstill costs.

10

Force majeure and termination

In the event of force majeure both parties may suspend the agreement. If the force majeure lasts longer than sixty days, either party may terminate the agreement in writing without liability for damages. Termination of an ongoing placement is subject to the agreed notice period.

11

Complaints

Complaints about the work must be reported in writing within eight days so that we can put things right. A complaint does not suspend the payment obligation.

12

Governing law

Dutch law applies to all agreements. Disputes are submitted to the competent court in the district of Rotterdam.